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A Message from the Chief Executive Officer
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Dear Client,
The end of the year is a good time to look back, reflect on achievements and to look
forward to see what we still need to accomplish.
This year has been one of great excitement with major active projects having been
undertaken across the AfOL Group. Key among them is the wireless rollout in
Tanzania, Kenya and Ghana, migration from satellite based international links to
SEACOM's fibre in East Africa, migration from flat-fee based wireless broadband
service to volume-capped service in Kenya, Tanzania and Ghana as well as network optimization in
Kenya, Uganda and Ghana especially on the distribution network.
In this year, we have also managed to create the capabilities in key markets e.g managed security,
hosting, in country MPLS and VPN and have just commissioned commercial test of the VoIP services in
Kenya and looking towards completing the same in East Africa. This will create more value to our
customers by enabling them to do voice and data communication.
Looking forward, we will be looking at extracting more value from the investments, enhancing
partnerships, improving our visibility and standardizing new business initiatives across the group among
others as well as new initiatives on revenue generation... Read More
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Africa Online Kenya
The long awaited Submarine fibre landed in the East African Coast with landing points in Dar es Salaam -
(Tanzania) and Mombasa - (Kenya) amongst others in July 2009.
Africa Online Kenya announced the introduction of a new service plan. Instead of limiting customer's
access speeds, the new plan ensures that all the clients enjoy the sub marine fibre experience i.e in the
form of high access speeds of up to 1Mbps. These speeds allow transmission of all protocols, thus
enabling services like movie and music downloads, peer to peer applications, Skype and other Voice
over IP services use, gaming and much more. The new plan commenced on 1st September 2009... Read More |
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Africa Online Uganda
AMREF Uganda's (a Non Governmental Organization) challenge was slow internet connection and poor
customer support. AMREF Uganda was therefore looking for a service partner who could support and
understand their infrastructure and business needs as a Non Governmental Organization, efficient
e-mail delivery as they run applications and a VPN to their head office in Kenya, plus failover backup link
plus fast and consistent internet speeds.
...
Read More |
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Africa Online Zimbabwe
Africa Online Zimbabwe held a customer
luncheon with key corporate customers. The
objective of the luncheon was to solicit
feedback on whether customer service
standards are being met and any suggestions
on where service can be improved.
...
Read More |
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Africa Online Tanzania
Africa Online Tanzania participated in this year's automotive festival, which is an annual festival, first
introduced in Tanzania in the year 2008. This year's event was built up from last year's inaugural event
that served as a launch pad for a series of automotive festivals in Tanzania. As part of the participation
Africa Online offered the wireless connection to other exhibitors/stakeholders such as authorized car
dealers, commission agents ,insurance companies, banking institutions, the police traffic department,
car rental firms & travel agencies, various motor clubs to name a few...
Read More |
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Africa Online Assists In Rehabilitating Of Noigam Primary School
On Friday 25th September 2009, Africa Online in partnership with Telkom South Africa officially
handed over Noigam Primary School in Kitale, Kenya to the local community. The ceremony
commemorated the opening of the school's rehabilitated classrooms, fencing of the school's
compound and donation of new desks...
Read More |
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